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SMS Terms & Opt-In Disclosure

Last updated 2026-06-24

Program name

TVPA — operated by Michael James (d/b/a TVPA (TradesVPA)).

What this program is

TVPA provides an AI virtual receptionist service for residential trade businesses (plumbing, HVAC, electrical, and similar). The SMS program is used to:

  • Send a confirmation after a business owner requests a demo callback through our website at https://tradesvpa.com.
  • Send a single demo introduction message to business owners who have explicitly opted in.
  • Send appointment reminders, quote summaries, and service-related notifications to active customers.
  • Reply to inbound questions about our service.

We do not use SMS for cold marketing to recipients who have not opted in, and we do not share or sell phone numbers to third parties for marketing.

How you opt in

You opt in to receive SMS messages from TVPA only by taking one of the following actions and providing affirmative consent:

  1. Website callback form.Submit your phone number on the “Have Sarah call me” form at https://tradesvpa.com andcheck the unchecked opt-in box that reads: “I agree to receive text messages from TVPA at the number provided. Msg & data rates may apply. Reply STOP to unsubscribe.” Submitting the form without checking the box does not opt you in.
  2. Verbal consent during a phone call with our AI receptionist Sarah, in which we record your spoken agreement to receive transactional SMS related to the service you requested.
  3. Written agreement as a paying customer, in which SMS notifications are part of the service plan you signed up for.

Consent to receive SMS is not a condition of purchase.

How you opt out

Reply STOP to any message from TVPA at any time. We will send one confirmation message and you will receive no further SMS from us, except where required to confirm the opt-out itself.

How you get help

Reply HELP to any message to receive a reply with our support contact information. You can also reach us directly:

Message frequency

Message frequency varies based on your interaction with TVPA. Most prospective customers receive no more than one transactional message per demo request and a small number of optional follow-up messages. Active customers may receive transactional messages tied to specific events (appointment booked, quote sent, payment received).

Message and data rates

Standard message and data rates may apply, as charged by your wireless carrier. TVPAdoes not charge a separate fee for receiving SMS. Check with your carrier for details about your plan.

Supported carriers

We support major US carriers including AT&T, Verizon Wireless, T-Mobile (including Sprint), US Cellular, and others. Carriers are not liable for delayed or undelivered messages.

Sample messages

You may receive messages similar to these:

Hi [Owner Name] — this is Sarah from TVPA. You requested a callback at https://tradesvpa.com. I'll call (555) 123-4567 within 10 minutes. Reply STOP to opt out, HELP for help.
Hi [Owner Name] — Sarah here from TVPA. Got a minute to see how I'd answer calls for [Company]? 2-week free trial, no credit card. Reply YES, STOP to opt out, HELP for help.
TVPA: Quote sent to your customer (Job #4821, est. $385–$520). Reply STOP to opt out.

Privacy

See our Privacy Policy for details on how we collect, store, and use the phone numbers and other information you provide.

Contact

Michael James (d/b/a TVPA (TradesVPA))
156 Ivy Street, West Hempstead, NY 11552
Email: michaeljj3901@gmail.com
Phone: (516) 474-2788